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| - First time here, I saved this restaurant to check out over years. I was excited to find out they're a non-gmo, fresh ingredients restaurant off the strip. I have a lot of allergies and this make it really easy for me to eat here. I don't know what was going on the night we came.. but it looks like they were celebrating their 3 years anniversary. I booked a reservation for 11PM. We came on time. There was no one greeting us at the front for a while. I was confused if they were closing? I walked to one of the table to ask the guy who just started to clean up the table if we're supposed to seat ourselves or are they closing here? He told me, he'll be right with me. We had to wait another 5 minutes or so. I think, it's more important to greet customers than start cleaning a table. There are so many other tables available. It took a while for everything, from ordering drinks, ordering food, getting food, trying to order a cocktail, getting the bill. I'm not sure if they were short staff or what everyone else was doing. I saw a lot of staffs there, I just don't know what their roles were. I know, we weren't the only ones having issues. Everyone else that came after us were the same. There were two tables that were there before us getting upset that they didn't get their food or drinks yet. The lady in the white blouse came by their table and said, "You good?" I think she was the manager or supervisor. I'm sorry, but that's not really professional to start off a conversation with upset guests who requested to speak to the manager like that. She came by our table and did the same thing. But she added, you guys got everything you need? I was thinking in my head, if you look down at our table you can see only 2 entrees were on the table and 2 other guests didn't have any entrees. That should answer your question, Missy.
We ordered.
Carne Asada Burrito (So Tasty!)
Carnitas Burrito (Melts in your mouth)
Short Ribs Tacos with Flour Tortillas (+$1 for each taco, must try)
Original Margarita (the lime weren't fresh so it made my drink super bitter)
Our server was good, I can tell she was really stressed out running around the restaurants. She did spill my cocktail on the table when she dropped it off, because she was in a rush.
Food: 5 Stars
Service: 0 Stars
Overall, the food was delicious. It's definitely a place I would come back for the food. The service needs to be looked into. We'll try earlier on in the day next time.
Also, just a recommendation for the late night guests.... if you're so short on staff. Maybe you should have everyone seat themselves and go order at the bar. Hand out the numbers for the food runner to drop off the food and drinks. This way it maybe better for your guests to enjoy their time here.
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