My doctor's office uses Avella to fill their specialty scripts so I didn't have much choice when picking this facility. Sadly, I had multiple poor experiences and would be hesitant to use them again. Their phone system is difficult to get through and even once you finally get a real person it doesn't always get better. On more than one occasion, the answer to my question was "I don't know." No offer to check, just "I don't know."
The location is far for me, so after the first time of driving out there and being told they don't have my medications ready yet, I opted to pay extra for the mail delivery. However, on one of the shipments, they accidently delivered to the wrong address and failed to notify me. I know they recently switched from Apothecary to Avella so I'm hoping they get some of their kinks worked out. Fast.