It pains me to write this review. I am a HUGE fan of 131 Main. My "home" location is Blakeney and I've never had a bad meal or poor service there. I wanted to impress two work colleagues after a long, hard day. But the Dilworth location definitely did not impress and in fact, damaged my credibility.
Yes, it was a Saturday night and no, I didn't have a reservation. But I did have a cell phone and I called when I was about 10 minutes away. I was told that the wait was about 20 minutes.
We arrived, got a cocktail and expected - based on what I'd been told on the phone - to have a table before the drink was finished. It took three drinks, an hour and a half and three visits to the hostess stand before we were seated!
Once seated, one colleague ordered the corn bread appetizer from the first server of the service "team". Might want ot re-think the team concept folks because the entrees arrived long before the cornbread did (to their credit, management did comp the cornbread). The shrimp and grits entree was judged "too salty" and the normally ultra-reliable roast beef sandwich was extremely stingy on the beef. The only entree consumed in its entirety was the prime rib. Even the brownie with ice cream was a disappointment and went almost entirely untouched.
I expect honesty from the hostess/host desk. If the wait is 90 minutes, tell me it's ninety minutes. Don't mislead me in to thinking that the wait is shorter than it is - the strategy will backfire on you. And if you do keep me waiting for 90 minutes, you damn well better blow my socks off with the quality of the food.
I may give my Blakeney location another try - but I won't bring a work colleague with a company credit card here again!