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| - My grandmother was "sentenced" to stay here and saying she was mistreated is a gross understatement. The staff was incredibly rude and disrespectful.. .. just a few examples:
-staff would routinely enter her room and not say a single word, she would say hello and no response
-staff would give her medication and she would as what is this for, many times they replied with smart comments or simply they didn't know just take it
-staff on several occasions would bring her food in the room place it on the tray far away from her and she could not reach it and she would begin asking them for assistance in bringing the tray closer and the staff would ignore her and proceed to walk out of the room
The CNA's, nurses and all support staff are incompetent and make no excuses for their lack of knowledge and have an I don't care attitude.
I've never in life seen anything like this circus, one of the "leaders" Jean, is a rude, bitter and uneducated woman, she should not be working with the public, I honestly wouldn't allow her to dog sit my neighbor's dog. The permanent frown on her face tells you that she does not want to be there or be bothered. They answer the phones laughing and make smart comments, hang up on you, cut you off while you are speaking, place you on hold mid-sentence.
Not being harsh just a bunch of rejects. The entire time my grandmother was there I DID NOT encounter ONE nice staff member.
The attitudes are one thing to deal with but their lack of concern for their patients is unbelievable! My grandmother got bed sores, and staff did nothing, not one bit of sympathy even, no concern. I won't go into details but the entire way of doing things here is unsanitary.
I will NEVER allow ANY family member or friend or anyone I know to receive care here. One star is more than what they deserve.
PLEASE DO NOT ALLOW YOUR LOVED ONE TO BE MISTREATED HERE!!!!
OLIVIA--- Are you referring to Scott who contacted my mother and asked her not to post anything else, just to contact him? Exactly how is this resolving any concerns? Are you referring to him stating my grandmother had bed sores when she arrived but the discharge papers from the hospital show nothing of the sort!
Shame on you! This is truly unfortunate!
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