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  • CUSTOMER BEWARE! I wish I could give 0 stars! The pharmacist that works in the late afternoon is EXTREMELY rude and lacks people skills. Went there recently through the drive-thru and it was busy. The drive-thru has 2 lanes and I noticed that people were getting help before me although I was there before them. When she finally decided to assist me she was noticeably a bit agitated. It all went South from there. The following day I spoke to the store manager about the incident and of course instead of being professional and neutral, she automatically sided with her staff and started justifying and rationalizing. To my surprise (not really) her staff gave her a report which was full of untruths and exaggeration to cover their behinds. Of course the manager chose to believe the nonsense. This type of professional immaturity and poor leadership speaks to why I received the bad service I got. I've been in operations management for many years and my first priority along with my staff is taking care of the customer. Any type of rudeness to a customer is not tolerated and grounds for IMMEDIATE termination. There are other reviews stating the bad service received from the pharmacist and that department but I guess those are all lies too. We are happily taking our business elsewhere. I never understood why people that have poor people skills get into professions that require them to work with people. This is another example of how the word care is being removed from health care.
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