I purchased a dozen or so different jewelry and clothing items from this store for my wife for Christmas. Like a lot of husbands it was last minute (Dec 23rd). I knew very well that my wife would probably need to exchange some items for different sizes or styles but made the mistake of not asking specifically about their return/exchange policy. It's now January 5th and my wife goes in to make the exchanges and is told she can not because there policy is 7 days. They never told me this or mentioned it at all. I was glad to have supported a local small business but now I'm just thoroughly disappointed. Unless you are there trying on the items I would stay far away from this store and if you are buying a gift don't even think about it.