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  • I've lived in the vicinity of this post office branch for 14 years and haven't experienced any problems until the past year, especially the past two months. I now have to keep a schedule on my desk of bills to be paid and their due dates because in the past 2 months I have not received a major bank statement, 2 credit card statements, at least 4 magazines that I subscribe to. The magazines are not disturbing, but the credit card statements and bank statement are a problem. I stopped in to talk to the manager at this branch and was dismissed promptly because I receive my mail at a UPS Store because surely it was their fault. I've never had a problem with the UPS Store, but the U.S. Postal Service did deliver a package of mine to a very nice lady and not to the UPS Store; fortunately, the lady brought it over to the UPS Store. I mailed a credit card payment from the mail box at the branch, and it never reached the recipient, costing me a late penalty. I now drive to the main post office to mail all items. I am about to file a formal complaint with the U.S. Postal Service. I'm not expecting much, but it might make the late fee I paid less painful.
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