This applies to the entire In and Out chain, not just this location:
On the plus side, restaurant is very clean, staff is super polite and efficient, fresh delicious lettuce onion and tomato on the burger, meat similar to White Castle (I consider that a plus, anyway), and the cheese is duly melted which beats most McDonald's today.
Yet the downsides are damning: Their buns and their french fries are dried out and tasteless (McDonald's beats them hands down in both categories). But the WORST is this: Just like Five Guys and Smashburger, this "new breed" hamburger chain utterly defeats its core value proposition of a "freshly made" burger BY MAKING ALL OF THEM WELL DONE (and a few burned to a crisp)! This enables them to churn out orders faster because they don't have to deal with cooking orders differently. It also kills the taste of the burger for anyone who likes it cooked rare, medium rare or medium. I will not be back.
Fuddruckers is the ONLY burger chain that understands this and this makes hamburgers so you can actually TASTE the fresh meat flavor.