Very disappointing service. I placed an order on a Friday to be delivered on the following Tuesday by 2pm. I asked for it to be delivered by 9 am but due to their "no delivery time guarantee" advised it HAD to be there by 2pm as the recipient would only be at the location until that time. I always decided against Edible Arrangements due to their price for simple FRUIT but decided to spend the exuberant amount as a special gift for a special occasion. However, the arrangement never arrived. After calling at 11am to see when it would be delivered, I was advised it was out for delivery and they had 9 deliveries to make that day. Since I specified a mandatory time, my delivery should be one of the first. This didn't happen. After 3:45pm and nothing was delivered yet I called for a full refund. The occasion and purpose of the gift had passed. Luckily this process was easy and I was issued a refund swiftly without any complication. This would be the only positive thing I could say about Edible Arrangements. They charge an excessive amount for their products and they cant even deliver them when asked when given 4 days notice. Maybe its just this location but either way I will never use them again.