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  • They said this was a "smart" home security system. I thought $45 per month for just the absolute basics sounded a little high, especially after I purchased the crappy cheap equipment up front. When I didn't like that they wouldn't guarantee it would work with smart home devices like Nest Protect the salesman put me on hold for, came back and said it would work with anything that supports ZWave. I received a letter three days later telling me I had to go get a permit before I could activate it. The form letter had forms for 26 different counties in my state, and I was supposed to find the right one, fill it out, and go pay for the permit. It arrived, and I was impressed by how much it didn't have. Three door or window magnetic sensors, one motion sensor, and a low-tech keypad that doesn't even work with WiFi, much less ZWave. Tech support confirmed it was all a lie, and it doesn't work with anything unless you order it from Frontpoint. I sent it back the same day. If you need a very basic system this would be fine, but it's super-expensive compared to the other guys who do the install for you.
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