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| - Entrata Di Paradiso as a name for this apartment complex is a humorously ironic stretch of imagination, at best... At worst, false advertising! "Entrata Di Inferno" would be much more accurate. The management team here seems to be "tenant selective" and highly inconsistent in their responsiveness to resident made maintenance and repair requests. I moved into my apartment here in July 2013 and as of April 2014 several repair orders that were approved at time of move-in have not been competed, despite multiple follow up inquiries. A fairly major entry door frame and lock repair order approved in January has not yet been competed almost 4 months later... (I posted a photo) Yet several other repairs were made almost immediately after I requested them!
The Carpeting in my apartment was stained and dramatically over-worn out at time of move-in and looks disgusting and filthy despite multiple steam cleans. The AC is highly inefficient, consumes massive amounts of electricity and cools at marginal levels. Both BR Toilets are the lowest quality, crudely made, prone to leaks and loudest flushing fixtures I have ever seen, very third world! The first time I used the broiler in the oven, the insulation around the perimeter of the oven door caught on fire... I used baking soda to extinguish the fire and when maintenance repaired the oven they refused to clean out the oven or clean up any of the smoke damage caused by the fire.
Worst of all, the property managers of this apartment complex seem far more concerned with gossip, community drama, harassment by written warning notices taped to front doors, and passing judgement on various tenants throughout the compound, than they are on providing service to tenants or the upkeep, care and maintenance of the real estate assets that secure the development company's investment in land and facilities... The only reason I am rating this apartment complex two stars is because I have seen far worse at other properties... I just can't remember where?!?! Maybe it was Newark or Camden, NJ.
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