I spent a half hour trapped in the drive thru! No lie- a half hour and only 3 cars ahead of me when I pulled in. I would have left after the first 5 minutes with no movement, but once you're in and someone gets behind you, you're trapped.
Just when I got up to the window to get the food, the guy in a huge GMC Yukon in front of me ran out of gas and blocked the exit for 10 more minutes.
They usually have 2 drive thru lanes open but for some reason they had the left side closed. Brilliant.
It's Ok though because I was entertained while I waited by a ranting and raving homeless woman hanging out in the outside dining area who was alternately screaming at an imaginary person in a stream of expletives and sobbing.
Other than that I like the Big Buford burgers- that's their top level double cheese burger. They're large and tasty. Good fresh toppings. They stand up to any of the other fast food places signature burgers for taste and value.
They also have a good variety of menu items with frequent specials running.
The fries are pretty bad IMO. They are kind of like the curly fries at other places but straight cut. They have some spice cooked into them that I just don't like.
If I hadn't had the really bad drive thru experience I described above I would have given them 3 stars. Their service is hit and miss usually. Also, I wish they had a location in a better neighborhood as that area is pretty sketchy after dark.