I have two starts to be fair because they did show up in court for me and got my case down to a parking king violation. Their communication is awful. In order for me to get any updates I had to keep calling them. They never mailed me a letter of completion. Finally I told them to just email me my doc so I can pay the court any final fees, I was emailed my citation from my last case (that they handled for me) and case was showing closed. Now, you may be able to imagine, my license was suspended until I gather the information from the DMV and handled my situation.I've spent $650 for three tickets with them and has had this issue with two of them, I will not be returning because of my extra strides in communication.