Burgatory is very good. Sometimes the service can be a touch off, but nothing crazy.
The burgers are very good and very consistent. The best thing about this location at least is the Happy Hour from 4-6.
They do $5 appetizers and cheaper cocktails and drafts. Since the apps are around $8-10 normally and are quite large you can easily go to dinner here without paying full Burgatory prices. The fried ribs are friggin' awesome and during happy hour they're a steal.
Prices are the only downside to Burgatory in my opinion. I get tired of spending $15 a burger before tax and tip, and without adding anything extra like a shake.
The shakes are also amazing and can even be customized if you ask for it. No doubt, despite the prices, getting a burger and a shake here is pretty much heaven.
Seating is great in the summer too since they have open windows and semi-open areas for fresh air.
People on this side of the river are very happy they joined the Waterfront and put some pressure on the mega-corp chains that inhabit the area!