Wish I could give zero stars. AC went out at 8 pm last night, it is supposed to get up to 113 today. Very rude, spoke to 3 different people and they were all just as rude. Needed emergency service, used our home warranty service who put request in as expedited. This company only had appt available in 2 days, refused to bump up to emergency. Just kept telling me they would "let me know when they have time for me". Last man I spoke to in the "service" dept hung up on me when I asked him what that meant. I canceled the claim and service. I am going through Precision AC, which will be out today with no "emergency" fee. Also canceling my useless warranty company.