I used to love eating here. The food used to seem good and fresh and then it took a turn for the worst. The service is terrible. I think almost every waiter has seemed a little off in the head, like they couldn't process things correctly, or their brain constantly throws error messages when faced with any type of situation.... I think immature and unprofessional is the best way to describe them. Some of the waiters have no professional and service-based decorum. It didn't used to be like that though. There is usually always a wait especially on weekends. I think people really love this place because it's inexpensive and the portions are relatively large. But the quality of the food is reflected in the price. This stuff is definitely frozen, you can just tell, and not the good frozen because you know frozen food isn't all bad, but this is. It's a good place to take a group if you're the only one paying, but be prepared to wait and deal with weird waiters that just don't have it together. I blame management, the wait staff is a reflection of them. Honestly I've seen a manager or two here and I it makes sense.