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  • This past Friday I took my 6 year old daughter to David's Bridal to pick out her flower girl dress for an upcoming wedding. She was so excited (I mean she was hugging the wedding dresses on display)! I told her that after we pick up the dress we could go pick out make up for her for the big day. I told her she could buy a lip liner, blush and eye shadow. We walked into the Ulta on Tatum and we went up to one of the makeup artists. I asked the women to give my daughter a makeover. The woman responded, "I don't work for Ulta. I work for Too Faced and I am here to make sales so I don't work on children." I asked her why she doesn't work on children (I mean there were NO other customers around her). She responded, "Just a personal preference." She then immediately walked away. Really? Is this allowed? Does my daughter not have the same rights as any other customer? Would it have been okay if an elderly woman came up to her and the woman responded, "I'm working for sales so I don't work on elderly. Just a personal preference." I'm not saying that people can't have their personal preferences but when you are representing a company minimally you could say, "I don't work on children let me guide you to someone who does." It is also probably not a good idea to judge who has or does not have enough money for you to be willing to work on them. My daughter was in the market for 3 products. I was in the market for 4 products and I usually buy Urban Decay or Stila so this would have been the perfect opportunity for this Too Faced representative to two generations of woman to the product line and probably would have made a 7 product sale. Is Ulta or Too Faced aware that you have people working in your store or representing your company that have no intention of doing any work unless they perceive that they will have a for sure sale and refuse to even take the time to send those people (who being in a makeup store would be there to purchase something, I have never walked into a makeup store unless I needed to make a purchase) in the right direction of someone who might help them. Your representative used age discrimination against my daughter and I am offended. I did not make a big deal of it at the store because my daughter was so excited and I did not want her to feel bad but my daughter deserved to have her makeup done.
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