I rarely leave a business because I'm fed up with waiting for service, but this store really is poorly established. I walked in and there are three or four employees working and they don't appear to care about customers what so ever. Yes, it was busy, yet they did little to make sure they were taking care of everyone in the store. Lack of training?
I had two pairs of shoes I was completely ready to purchase. Yet I couldn't even get an employee to help me find my size. I stood in the store waving to employees, asking directly for help and got nothing.
I now know what it feels like to be a ghost, because it was like no one could hear or see this willing customer. There are so many stores here to buy shoes, that I believe that if you want to be successful, you need to step it up and perform. Unfortunately, this visit ended with a less than satisfied customer who took his business elsewhere...
I'll be back! Hopefully it's a little different next time!