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| - The food was good, but the service was pretty bad.
4 stars for the food, 1 star for the service.
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Greeted by an over-the-top employee who told us not to get the sandwich, BC the bread goes bad, and sandwiches were for people who were too unadventurous to try a wrap, (I didn't realize that wraps were that cutting edge). We ordered 2 wraps, the first was ready promptly when we paid for our order. We sat, and we waited for the other wrap, cue the crickets. Over the next ten minutes, we did not see any employees behind the counter preparing anything. However we could here their yelling and carrying on from their kitchen area to where we were seated at the other end of the restaurant and we were the only customers there. An employee talking on her cell phone, noticed us and yelled to back for someone to make the other wrap. Crickets again. Finally another employee did reappear. When I asked about the other wrap, I was give a lame excuse that the delay was because falafel was still frying. Who knew it takes 15 minute to fry a few falafel, I certainly didn't... My bad!
Not sure if that second wrap was worth the really long wait, but both wraps were good. I wouldn't mind eating their food again. Hopefully they catch on to the concept of timing their orders based on preparation time, so meals arrive at the same time.
(BTW, I feel a little guilty complaining about this place, as I don't really take fast food seriously, after all we are only talking about sandwiches/wraps here)
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