My friend suggested that we go to Scaddabush as she was a fan. Upon arriving at the restaurant, the hostess asked us how many people were in our party then brushed us off and did not give us any directions, did not ask for our names or phone number. We stood around for 15 minutes and then went back to the desk to ask what was going on. A friendly host apologized and took us right away. Not a great first impression. We were seated next to the mozzarella bar where they make fresh mozzarella -that was neat. We waited ten minutes for any waiter to appear, many walked by but none stopped to greet us. I had enough at this point. A waitress finally arrived and apologized profusely and said there was a missing wine bottle problem. She was very friendly, polite and knowledgeable and legitimately felt bad that we had to wait. I ordered the Chicken Parmesan with rosemary fries. The sandwich was a little spicier for my tastes and the bun was a bit cold. I kept seeing dishes pass me by that looked amazing. This place has great food from what I could see, it was just a case of my ordering the wrong item. If it wasn't for the sweet waitress I didn't catch her name (very tiny and had a band around her elbow,) I would have rated this place much lower. This place was packed on a Thursday night. The music was a tad loud and I hurt my voice attempting to speak to my friend. Please retrain your hostess staff and lower the volume, also give that waitress a raise, she's the best. I will return and try another dish next time.