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  • Quick story to explain my extreme pleasure with this location. My gf has to get something from my car in the morning, but forgets to bring my keys back to the house. Running late for work, she jumps in her car and goes. This just so happens to be on the day my parents are visiting and I am to pick them up at the airport. She is at work and I am unable to reach her. I go on a frantic search throughout the house, around my complex and knocking on neighbors' doors hoping someone has seen or picked my keys up. About an hour to go until the flight lands and I'm stuck with a car that I can't use. Do I send a taxi, a shuttle? Then I think Enterprise! "We'll pick you up." I frantically make a call, and I am told they can get me in about an hour. I explain my situation and am told not to worry, they'll get me ASAP. 10 minutes! I was shocked at how quickly they came to my rescue. Their service was unbelievable. I was brought back to the office, filled out the necessary paperwork and was out the door within 5 minutes. I get to Sky Harbor's cellphone lot and park as my mother calls to say they have arrived. Timing was immpeccable! I owe a special thanks to the team working the office that day. It was my parents first visit since I moved out west, and the Enterprise team made sure it ran smoothly. Thank you guys over and over again. I'm not sure if I should name names, but I hope you get the raises and bonuses you deserve for going above and beyond.
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