All I can say is MELANIE IS THE BEST! I went in today for juvaderm for my lips and I have never had anything done to them. When I got there the staff was beyond friendly in welcoming me and getting me checked in. Once Melanie called me back I sat down and she asked if I had any questions and what my goal was. She explained what would look best and she reassured me that it will be painless. She began to put the ice on my lips and when it got cold enough she put the needle in. I AM TELLING YOU.. PAINLESS! Once we were done she showed me in the mirror and I couldn't be happier with the results! I am in love with my new lips. I recommend any one wanting to get there lips done to go to Melanie. This is just one of the services she offers. Also remember to ask for her $10 color pop matte lip sticks she sells THANK YOU MELANIE!