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| - A few weeks ago, I noticed the check engine light on in my car. After a $100 diagnostic test at the dealership, I was quoted over $1200 (on a 2009 Hyundai Elantra) to have both O2 censors replaced and the spark plugs done. Knowing that that was an outrageous price, I decided to call around and see what I could find.
The folks over at Pep Boys were immediately able and willing to help with my problem. The gentleman that gave me my quote (Brandon) stayed after his store closed just to speak to me on the phone, letting me know the breakdown of the costs/product options/service time estimate. After discerning that Pep Boys was by far the most affordable option, I took my car in to have these few things done. Since I will be going back to school this fall, they allowed me to present my acceptance letter for their student discount, which meant that I was able to have the work my car needed done for under HALF of what the dealership wanted to charge me!
The best part is that with Pep Boys, I know I'm not compromising on quality. I know that even after I move, I'll be able to find a branch in my new state that I can depend on for car-care and maintenance. It's been about a month since I've had the work done on my car, and I've had absolutely no problems since they serviced it. Thanks, Pep Boys for treating me with respect, honesty and kindness when I needed your help. I'll be back!
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