I've used these guys not only in my own home but in a rental I own as well. They've fixed issues with a fridge, washer, dryer and a stove. Everytime to my satisfaction. I even had one tech advise me that it would be cheaper to replace a washer I had than to fix it and advised against that type of washer in a rental as they broke down more often. Great advise and saved me some money. The service call fee is $50 and is integrated into the bill if they do work for you. These guys are pretty good.