WOW is all I can say! I've been dining here off and on for the past 8 years and have never been so rudely treated by the owner of a restaurant. What happen to the saying "the customer is always right" especially when your wait staff screws up the order.
We sat down and were asked what we wanted to drink. We ordered 2 Tsingtao Beer and were told they only had Coronas because the Owner "drank all the Tsingtao Beer last night." WOW, how professional. We ordered 2 appetizers and 2 Phos. My friends Pho came incorrectly and was told that "that's how it come" when on the menu you clearly had a choice of pork or beef not both and she specified BEEF.
Here's the other WOW. We ordered 2 HOT Thai coffees. The waiter came with 2 ice coffees and when we said we ordered 2 hot coffees, the response was "we don't have hot coffee" and to just take it. I said "no" take it back the owner comes rushing over obviously agitated and said to us "cold coffee is better anyway." Really??? When we went to pay they tried to charge us for the cold coffee. Again the owner being very agitated at us said "well you should know how to order your coffee" Really?? You just said that to a paying customer. I said "maybe you should train your wait staff not to tell the customer there is no beer because you drank it all", he then proceeded to tell us we have a choice not to come back and he did not need our business.
I have never met such an arrogant ass----! After, I did take note on other Yelpers same complaints, IT'S all TRUE