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  • It's official: B-spot Chagrin has officially jumped the shark. Take the experience of mediocre food that I received my last visit and add in poor service, bordering on rude. My waiter dropped off a beer that was about half full, with the rest foam, then runs away. Before I could get a word out, my friend calls him back and explained that it is unacceptable that he served me half a beer. The waiter comes back and explains that the keg is empty and that the beer is free. But why did we have to call him back to get that message and why did my other friend catch him rolling his eyes? Ridiculous. After that experience, we had to close out our tab and leave as we could not trust the guy serving anything else to us that he would not take "revenge" on. In addition, consistent with the cook staff that has a don't care attitude resulting in not properly cooked and seasoned burger the place is filthy. Check the fixtures in the restaurant and you'll find dust and other dirt. Where is Symon to straighten this thing out? I don't know. Maybe he needs to quit doing appearances on The View and get his restaurant managers back on a short leash before they destroy his reputation. I do have to note that my friend who ate with my dined at the B-spot in Crocker Park and had a great burger and experience. The problem seems to be limited to the Chagrin location and not systemic across all locations.
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