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  • My stylist was Briahna Rogers. There are no booster seats for kids to get their hair washed. So it was suggested to just dry cut them. I really wanted them washed but said fine. I thought there was a lower price for a dry cut as this could be an option in the future, but then was almost charged full price for a kid's cut and wash. I'm thinking "how can you charge me for the kid wash when you didn't wash them and said it would be easier to dry cut them because there are no booster seats"? When my kids walked back in the salon they just looked unfinished and I felt bad about paying $50 ($25 each, normally $30 each for the wash and trim) for their hair not being put together. So my daughter looked crazy when we went to dinner afterwards. So I'm confused by the salon stating it is kid friendly. Not really if you don't have booster seats to accommodate young kids. So maybe "kid friendly" means for those who are 12 and over or tall enough to get their hair washed. I think the kids would do better in the chair if they were more comfortable sitting on the booster seat and I should not be charged for services not completed due to the salon not having the proper equipment to do them. I love the color in my hair. Had a baylayage treatment $150. I also had my ends trimmed $50. I think the front sides will need to be more blended in time. They look like gold streaks. But the back looks lovely. I wish my hair did not look like curly sue when I leave. I didn't blow out my hair because it's summer and beyond hot and I will be at the pool possibly sweating it out. So I kept it curly, I just wish my curls were styled in a way that shows them off without looking like a little kid. So I have to wait for the curls to drop and stretch out so I can look like an adult. I wasn't pleased with the wait time. I'm pregnant now so I didn't want to sit there 3 hours. But I showed on time for the appointment with the the kids but had to wait 30mins for the stylist to go eat lunch. I think break times should be scheduled. I should not have to wait because the stylist did not eat. The kids weren't washed so they took about 5-10mins each. When it was my turn it took forever because the stylist kept walking away. I wasn't sure if she went on another break or was getting product or what. She never said. She kept stopping to talk to other people in the salon about where they were going out afterwards. I'm thinking finish my hair so I can go. By the time I left I had been there 2.5-3hrs. But almost half that time was from waiting on her. I'm debating about whether or not to return. I tipped 15% $37.50 anyway given the issues I experienced, but I always try to tip well. I may just find a new place for the kids to get their hair done. If the new place can continue the color I just had done then I will just go there too to avoid multiple trips. I spent $287.50 total for me and the kids. I think overall the experience was different from my first encounter. The stylist seemed distracted and more concerned about going other places. Just a complete 180 from our first visit. So at this point I can't tell what is the standard for her service because I've had two different experiences. That is a big mark in my book because I look for consistency in services I receive.
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