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| - [tl;dr: Be prepared to spend two hours to eat an utterly tasteless burger. The main problem is that there's only one server for nearly fifteen booths.]
Just for the record, the one star is for the vibe. (Great vibe.) The missing four stars, however, are for nearly everything else that matters: the service and the food.
Imagine Tommy Wiseau saying "You're tearing me apart, Kelly's!" Because I really wanted to like this place. But I've been here twice now, and both times I've had an absolutely horrible experience.
Visit 1: All I wanted was a cheeseburger. It took us 30 minutes to give our orders, and another 45 minutes to get the burger. When I got it, it was 70% raw. (I ordered it "medium.")
Visit 2: All I wanted was a cheeseburger. It took us an hour to give our orders, and another 45 minutes to get the burger. When I got it, it was utterly tasteless, as were the fries. (Having learned at least one lesson, I ordered it "well done," so it came medium.)
There will not be a third visit. I swear it.
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