I would give it less if I could. I have been here once before about 6 or 7 years ago. At that time I thought I wouldn't be back, it was dirty and smelt weird and the food wasn't good. Well a long time has passed and we went for a friends birthday. We ordered apps and waited for a while for those. They where decent not great but decent. Next comes the food. The waiter sets the food in front of me and on my plate of chicken parm there is a plastic bag with pasta and sauce in it. The bag is marked Sunday and it was Wednesday. I looked at it, laughed a little to myself then pointed it out to the rest of the table.
We flagged down the waiter and showed him the plate. He took it back grumbled something and walked away with it. Came back out 2 minutes later with the pasta dumped out of the bag onto my plate. Being it was my friends birthday I didn't want to complain too much so I ate some of my chicken and didn't touch the pasta (in hind sight I shouldn't have eaten anything). My husband wasn't happy with what happened and flagged down the waiter on my behalf to ask him how old the pasta was. We wanted to know if it was good until Sunday or was it made on Sunday and are now serving it on Wednesday. The waiter started talking about him being and pharmacy tech or something like that and didn't answer the question. So my husband asked to talk to the manager.
The Manager comes back to the table about 15 minutes after we asked to talk to him and after everyone else is done eating. He came up defensive and making excuses about company policy. They make pasta 2 times a week and portion it in little bags add sauce and microwave. It isn't like I expect to have great fresh food at a place like Rainforest Cafe but pasta 4 days old? It isn't like it is hard to cook or takes a long time. Needless to say I will never ever go to the restaurant again. I am glad what I did eat didn't make me sick.
After my experience I checked the board of health sight and it is scary!! http://www.maricopa.gov/envsvc/envwebapp/tabs/results.aspx?navigatedFrom=businessResultsDrillDown&mc_perm_id=51696&business=RAINFOREST%20CAFE&address=5000%20%20%20ARIZONA%20MILLS%20CIR&permitid=SG31025
Think twice before going to this place.