Generally decent experience, however today we ordered an Iced Latte made with almond milk and it didn't taste like it normally does. Whatever milk product they ended up using was curdled and clumpy, making me think that they didn't actually use almond milk. In addition, it tasted foul! They refused to admit that something was wrong with it - clearly they didn't taste it for themselves. I think from now on I'll stick to the teas, or simply McDonald's for iced coffees.