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  • I love Aveda salons. You walk in and it smells so heavenly. Plus, I like that they make efforts to be eco-friendly. They were understaffed when I went in, so I have to say the service was a bit lacking. The other lady waiting had tea offered to her before I got there, but no one offered me a drink. I was super thirsty so I ended up having to wait at the desk for a bit and ask if I could help myself to a glass of water. Then, as I got a glass from the drawer, this other stylist came and grabbed the cup from my hand. I thought she meant I wasn't allowed to help myself, but it turns out she was just trying to get me water from the back. It was just an awkward situation and I didn't like that the other lady was offered a drink and I wasn't. Also, my stylist had to stop in the middle of my cut to help a customer ring up a sale. I heard that day they had two people out though, so I'm sure it's not always like that. Lena was my stylist and I felt super comfortable with her. I like that we had some nice conversation and she really wanted to make sure that I liked the cut and listened to my concerns. She even invited me to her art party at the salon, which I think will be quite fun! (Even though I am only giving it 4 stars right now, I've already recommended Tula to a friend. If I go back and the overall service experience is better, I'd give it 5 stars.)
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