I actually had a really pleasant experience here! I purchased a Groupon for an oil change and a car wash, so I called to ask if I could get an appointment. Upon being told that they worked on a first come, first serve basis, I got nervous but when I arrived at this location, I didn't have to wait at all! I pulled right up into the bay and they got started on my car right away. The cashier, Brittany, knew exactly what to do with my Groupon and rang me out no problem. I sat for about forty minutes before my car was finished and personally, I think that's great! I'm so used to spending an hour and a half to two hours for my oil changes, but I was in and out with no problem. My only gripe is that my car had water spots on it so they didn't thoroughly dry my car after the wash, but otherwise I'm a happy camper!