I purchased a sofa and ottoman from them the day after thanksgiving and was told I would receive them both within two weeks. Fast forward to Jan 6th both pieces had finally come in and I scheduled delivery. Sofa is delivered but no ottoman! Call customer service and come to find out they didn't have it and it won't for another month. Tried to speak to a manager but was told there wasn't one but that I could email the owner but he doesn't read his emails the lady I was talking to does. Absolutely the worst customer service! No apologies no compensation. I wouldn't shop here again if it was the last furniture store on earth.