Not your average "spa". Just know that before showing up. The woman who runs the place is a one woman show. She is quick, gets down to business and moves on to the next. I appreciated the efficiency and she was friendly during the service, but there is nothing fancy about this place so don't expect calming music, yummy smells, and trickling water falls. After my wax, I ran into very little troubles so was very pleased! She didn't force me to buy anything or pressure me to do more than what I went in there for. Only negatives I have are her inconstancy with hours of operations. She leaves the country and you never really know when that will happen so a last minute appointment is not recommended. Also, scheduling an appointment can be a bit cumbersome because she gives you a different number to call on the company voicemail. But, once you get through, she is very pleasant. She is very accommodating to her clients and will work with you on scheduling.