Our neighbors in Alpharetta, Georgia got by surprise a flyer ( as other thousands every day) in the mailbox informing the transition from the old management to the new one back in April/2015. Very generic and that's it.
In the month of June, we all got letters with " Delinquent Fees" for 10% of the quarter HOA $42.50
When you try to contact this company over the phone in Canton, Georgia or at Charlotte, NC to ask for the property manager assigned or any explanation. A pre recorded message answer 24/7. It is unbelievable..! It took me 5 days to get someone to tell me the name of our PM. Then...when the call was transferred to the PM voice mail, very quickly I get back to the operator and asked her for the PM email.
The PM answered my email 2 days later, after my second email was sent. And at the end, the issue went in circles and never get a solutions.
I CANNOT WAIT FOR THE NEXT HOA MEETING to officially request fire this management company.