I really wanted to like this place as I have Celiac kiddos. Eating out does NOT happen much for us. I don't recommend this place for Celiacs.
We were seated with no problems for an early lunch. I really feel the problem lies in the menu itself. Many foods have GF options, but things like French fries are fried in a common fryer. There is NO allergy-free fryer. So when something is listed as being GF, you have to check with the server. For example, you might see "Chicken tenders with fries GF" however we were told that the chicken tenders would have to be baked and we would have to choose the fruit option INSTEAD of the fries. Why not list or sell the fries a la carte instead since it is not GF after being in the fryer? The kids menu is small and with the Fries option out for us, that didn't leave much except for the adult meals.
Also, my kiddo asked for a plain cheeseburger. Along came a hamburger with lettuce and tomato. Seriously? We sent it back and they added the cheese (took about another 10 minutes).
Don't get me wrong, everything tasted delicious, however 2 hours after coming home, my Celiac kid is sick. I am not sure if it was cross-contamination or if they gave him the wrong bun but we won't be back.
I guess this is one of those places that is only catering to people who feel they need to be GF but not medically inclined. Disappointing. I will stick with Picazzos or even Red Robin for a cheeseburger.