This location is extremely busy. I usually go to the location on Camelback & 16th Street. Maybe it was just that they didn't have a lot of cashiers and I'm used to more but the line was pretty long and it was noon on a weekday and it was busier than the other location on a weekend.
I only looked around for a few minutes because I was mainly in the store for returns. The selection isn't as great as some of the other stores and it seemed a bit less organized.
The customer service was great - the girl helping me out was very patient and friendly as I had returns from both online and in-store, which she had to look up the receipts for.
Overall, I would prefer the other locations since they are close to where I live and have better selections but this one is conveniently located close to work and I wouldn't completely object visiting it again.