Came here for the first time today and was very impressed! I've been to dozens of salons and this one has met all of my expectations. I'm unsure as to why there are negative reviews. The owners were extremely nice and accommodating, asking if I'd like bottled water without me asking. They used menthol towels which felt amazing for the pedi and gave a nice long massage to each leg/foot. As we know, most salons skimp out on the massage portion. I even received a head and neck massage as my hands were drying! I will definitely be heading back here not only because it's my neighborhood salon, but because they also have very decent pricing for north Scottsdale. Loved it!!