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| - Wow guys, 20 minutes for one frap. The line at the drive through was forever long, about 10 cars deep, so I went inside. There was one person finishing up at the register (he only got a regular coffee), a group of three, and then me. That makes it 20 minutes, to make 4 drinks. So the line at the drive through is long, the wait inside is long, even with 5 people working? Something was amiss here... and I know what it is. I am ALL about fun at work, but when the lines are long and people are waiting, it's time to buckle down and handle business. All hands on a focused deck! I also noticed there was not much multitasking going on, making one drink at a time type thing. So if you can't multitask well, and you're playing around, that means people are going to be late getting back to work from their break (this girl). Please be considerate of your customers time, team members. Have a good time, but keep the playing around for when it's slow, it would be appreciated.
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