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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-06-05 00:00:00 (xsd:dateTime)
itemReviewed	It's a Piece of Cake
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	2 (xsd:int)
rev:text	Very disappointed. I spent an hour on yelp sifting through reviews on bakery's in Vegas offering cupcakes that were flavorful and decorative. My nieces 4 yr old birthday party was ninja turtle themed and Its A Piece of Cake showed they were talented in that department. All the reviews gave them pretty high remarks. I called a week in advance for my order of 1 dozen cupcakes. Cindy took my order, we were looking to go all out and order 3 different kind of turtle cupcakes. 4 fondant turtle heads 4 iced and 4 screenprint. Cindy let me know the screen print were only available in a quantity of 12. We didn't mind so we paid for the 12 but only asked actually to receive 4. We asked for one cupcake for the birthday girl be a Michael Angelo cupcake designed w a 4 especially for her. Cindy passed the phone along to her assistant to take the payment which came to 42$ and scheduled the pick up for noon the day of the party. Seemed simple and satisfying. We arrived at 12 to pick up our order. WHAT ORDER... That was comforting... Cindy said she didn't have an order scheduled for pick up that day. Impossible. I called to clarify how this had happened. When I ran over our convo w her of me ordering, it jogged her memory and which she agreed the order was actually placed. She then called back to let me know that she indeed had the order but somehow had been misfiled. Funny how the card was charged just fine. So now that she was able to verify the order WAS actually placed Cindy frazzled, asked if we wanted then still. I told her I needed them as soon as possible, she confirmed she had the turtle screenprint to fulfill the order. I pressed for a time to pick the treats up she hesitated but gave me an hour and a half time frame. She mentioned a refund for the catastrophe, which was thoughtful. Cindy calls in an hour saying the cupcakes were done and wanted to let me know they'd been picked up. The person picking up the cupcakes said Cindy was quite short w them, didn't offer an apology, nor did she mention anything again about the refund. I called back to inquire about the refund, she assured me she would pass it along to accounting. It would've been nice for her just to reassure someone when the cupcakes were being picked up that she was thoroughly following up w her offer. Now things finally seemed to have been semi-corrected and compensated for.... Until I saw the cupcakes.... I guess since Cindy had decided she was refunding the purchase that she didn't need to actually fulfill the order we had placed?? She supplemented what cupcakes she wanted to make... One type of cupcake, iced.. What happened to the cupcake heads and the screenprint cupcakes which she confirmed on the phone she had? Better yet the birthday girls' cupcake??? The cupcake icing had been disturbed and everything. What a waste of our damn time and hopes.... We've tried calling Cindy.... Our calls have not been answered nor returned... What a Circus.. I've attached a photo of our birthday cupcakes.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	J

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