First right before you move in the rental office manager and the others in the office seem to be real nice. But as soon as they trap you with the lease agreement their attitudes change 180 degrees. if you make a complaint about their maintenance and the things that need to be fixed, they will outright tell you that if you don't like it you can move out, knowing well that you can't just get up and move. they have even tried to charge us for the replacement of some old parts that needed to be replaced. So if you decide to move to an apartment to get abused welcome to the PALM VILLAS, otherwise look for a place with nice management and good maintenance. There are plenty of them here in Henderson.