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  • In brief, avoid the Wal-Mart auto center at this store. My wife took our car in to get the tires rotated, the workers told my wife that they refused to rotate the tires as they were so worn down and told her that the car needed immediate replacement of all 4 tires or she was risking a blowout leaving the parking lot. I told my wife to take the car to Discount tire to see what they said. When she told the high pressure salesman she was leaving she was told that she was a "fool" and they then took over 10 minutes to find the keys so she could leave. Discount looked at the tires and said that we had at least 15-20,000 miles left on the tires. Last month the battery on our other car started going out, and when I looked at the battery to see where to take it for the warranty, it was Wal-Mart. Ok, we had to go back or pay for a new battery (in hindsight should have gone to another Wal-Mart auto, my mistake). We were told that our alternator was bad and or the started, no way the battery was bad. I insisted that they test the battery and they again tried to tell me that the alternator was bad even when the battery tester was showing it was in the "replacement" zone. The guy finally agreed that they would replace the battery for free as it was still under the full replacement time frame. It gets better. There was no one else there getting a car worked on. Not one oil change, tire rotation, wiper replacement, nothing. Guy told us that it would be 45 to 60 minutes to get the battery replaced. Fine, I will sit in the waiting room. His look made it obvious that my waiting did not please him. Finally after he spent 10 minutes playing on his cell phone he called someone up who took the keys and replaced the battery in 5 minutes. I don't know what it is that makes these scammers here feel that they can treat customers so poorly, but they do it.
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