As expected I got a canned response from Rosy. Funny thing is, Rosy hasn't worked there in over a year unless she returned since we left. In the reply she said they tried their best to work with me which is an outright lie. ALL I asked for in the end was a copy of my final utility bill for my records and they would not give it to me. We know what apartment living is like. Discounting it as the issue is just passing the buck. This place makes rules and we abided by them and didnt have a single problem while we lived there but watched as other people disregarded them and realized no one was going to do anything about them. When asking the office staff why this was the case they told us to tell on our neighbors and also to call the on site security or 911. Nope, just chose to leave.