About: http://data.yelp.com/Review/id/FOkAtgrJTe7kqhv4zEaTdQ

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About: http://data.yelp.com/Review/id/FOkAtgrJTe7kqhv4zEaTdQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2011-01-24 00:00:00 (xsd:dateTime)
itemReviewed	Apple Store
http://www.openvoc.eu/poi#funnyReviews	8 (xsd:int)
rev:rating	4 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	10 (xsd:int)
rev:text	My iPHONE 4 apparently dislikes being repeatedly dropped on hard surfaces, and as a result, needed some minor surgery at Apple. I made an appointment and went at my scheduled time. The first thing I noticed, was how many employees there are working there. I think there is nearly a 1:1 ratio of staff to customers. I was greeted promptly and then set up with the repair tech. For some reason the part I needed wasn't in stock, which was kind of strange since four days earlier when I made the appointment- they clearly said the back glass would be replaced. I am no business tycoon, but when a customer is coming in to have a piece of glass replaced, I imagine you would want to have the piece of glass in stock-but I could be crazy. Regardless, the employee was friendly, and these things happen. He took my information and I can return again when the part is in. While I was there I decided to try and exchange the Apple 'bumper" for something more substantial. I'm not sure why it's called a bumper, it should be called, "Piece of plastic which costs $30 and does nothing to protect your $300 phone." Perhaps that name is too wordy, so 'bumper' it is. Many places have very difficult return/exchange policies (not my beloved Costco, of course, but lessor beings) and I was prepared for battle, but and when I asked the Apple employee if I could exchange the bumper he initially asked if I still had my packaging. I don't know about you, but if I had the packaging of something I bought four months ago, then I would likely be featured on the show 'Hoarders'. I informed him I didn't have the packaging but due to the bumper not protecting my phone, I wished to exchange it. The employee went to the back and brought back some papers and told me to pick out another case. I grabbed a snazzy little blue number and was on my way. I appreciated Apple for making the exchange when they didn't have to, well done.
http://www.openvoc.eu/poi#coolReviews	7 (xsd:int)
rev:reviewer	Anthony

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