I recently visited this Jersey Mike's location when I was in Charlotte on a business trip. It is located across the parking lot from the Hyatt Place where I was staying. This store had recently opened and was very clean and well kept. This was my first experience with a Jersey Mike's. I was very impressed. It reminds me a lot of Quizno's. The staff was very helpful and friendly. The food was prepared quickly and it tasted great. If I ever stay in this area again, I'm sure I'll stop in for a bite.