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| - We've been to No Regrets Bar several times in the past few weeks, always for the late night happy hour. It has always been a great experience. We have always had a memorable time. And we drive from Summerlin. So needless to say, we kinda go out of our way to be there. So tonite we decide to check out the early Happy Hour. Wow, what a different experience. You'd think we were two people with leprosy considering the way we were totally ignored by Karla. We sat at the bar in the very middle. Over a two hour period we had several drinks. Each time I had to flag her down to place an order. We've sat at other bars in the far corner and received better service.
We gave Karla the benefit of the doubt until it came to getting the bill. We were charged normal price when we clearly ordered during happy hour. I tried my best to bring it to her attention, but my efforts were all in vain. So after I wrote on the receipt what the correct amounts should've been, I left leaving $0.00 for a tip. I'm a very generous tipper, ask any of my regular bartenders at PT's. But I was so dismayed at the service that even $0.01 would've been generous. I was generous with my rating because of all of our past experiences there. But the next time I go there I will turn around and walk out of Karla is on duty. It I could title this post, it would have to be, ONE REGRET....We will stick to the late night happy hours for sure! And BTW, the chicken strips with ranch are awesome!
UPDATE
Shawn, thank you for taking time to provide a thoughtful response. You're right, we are all human and errors & misunderstanding can occur. We do miss hanging out at your establishment and will be back very soon! I'll be sure to ask for you, it would be a pleasure to meet you. Thank you. Mark S.
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