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About: http://data.yelp.com/Review/id/FO0pZba8hrmU7xZCdT07VQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-04-09 00:00:00 (xsd:dateTime)
itemReviewed	T-Mobile
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	Worse experience ever!! The staff was very rude and unprofessional. I went in on a Friday to replace my LG G2 phone for the 5th time. Not even over exaggerating! I decided to "jump" and switch my phone to an I phone 6.. I was over the G2 and all the hassle of getting another one.. So changing phones seemed to be my best bet.Things were going well until they told me they couldn't transfer my info over to my phone until later that night or the next morning. The reason he used was so ridiculous he was saying that if I waited there to get it done it would take three days for my phone to update which I wouldn't want. Instead of questioning him I told him that I would be back later that night I was already there for 2 hrs by this point.I couldn't make it that night so I tried calling the store to let them know and the phone lines weren't working, it rang a few times then went straight to a fax machine I know I had the correct number...another issue with this location.I called because I wanted to make sure that they didn't send my phone off with all my info.I was told Friday that they shipped out phones early in the morning so to be there Saturday by 10 not a big deal but when I went there I found out that they didn't even ship the phones until Monday so technically I could've gone a little later which would've worked out great since I have two kids at home. Regardless I went and they couldn't get my information on my phone because there was an issue with my password not a big deal..I got the password situation figured out and they were finally able to upload my information to my phone so I thought. When I was going through my phone on the way home I noticed that my videos weren't on my phone. I figured that they did their job so I didn't check it in the store maybe I should've because it would've prevented me from having to go back Monday morning,couldn't go Sunday because it was Easter Sunday oh the joys. Once again I was there bright and early on Monday morning,I was the first person at the store and I let them know that I needed my videos on my iPhone. After telling them everything seemed okay.I had an update that needed to be done on my iPhone six and I explained to them that I didn't have Internet connection at home. I was working with someone else so I explained to him that I was told Friday that they would update my phone for me and but they didn't' get to do it. I asked again and the representative said that it was fine that instead of waiting 20 minutes for my videos to upload it would be about two hours for the videos and for the new system update so he had me come back in two hours.I came back 2 hours later to a phone that was not updated. I spoke to another gentleman and asked him why my phone wasn't updated I let him know that I specifically left my phone there for the two hours so it could be updated and he decided to tell me with attitude that it has not been two hours yet. I know it was two hours because I was there at 8:45 waiting for them to open at 9 AM and I returned at 11:10 so it was actually over two hours. He then let me know how it was a courtesy for them to do that for me that they didn't have to do it. I didn't appreciate the way that he spoke to me, it was very rude,they didn't keep their word from the very beginning.. I would never go to this Store again! After all the crap I went through with them back and forth you would think this guy wouldn't give me an issue to update my phone. He saw me there Friday,Saturday and Monday and was still really rude to me.Not only was the staff really rude and unprofessional but when I first came in on Friday one of the staff members.. I believe he was the manager, was trying to hit on me asking me where I work at yada yada yada then stopped once he realized I had a kid. If you want to save yourself some hassle don't go to this T-Mobile store!!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Jewel

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