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  • I have been to this dealership now six times since they unveiled the new smart fortwo in September of those six times i was told to come back twice another day to look at it even after the fact i stated i was interested in buyng one and of the other four times i was hooked up with a salesman that knew nothing about the car and one the salesman even said you obviously know more about the car than i do. I personally wouldn't be seen in one of these. He went on to tell me the car's impractical and not worth it and that i should buy a Mercedes GLE. I have spoken to Mercedes and smart usa and smart usa which i have stayed in contact with has left two messages for the manager and smart usa has stated that he has not received any return calls. I know of two other individuals that have tried to buy smarts and they where not able to due to the salesman not returning phone calls or lack of salesman within the dealership. I personally think they do not care about the smart division what so ever. I come from a knowledge of autoplexe's and you never tell someone to come back. I have reached out to this dealership several times and they have not returned any phone calls. I am starting to see a trend here with other dealerships that sell smart. I can personally see why smart is failing in America and it's not the car it's the lack of effort at a majority of the dealerships. my neighbors have all moved on to buying cars at Mercedes Benz of Scottsdale. I myself am not lucky being this is the only smart dealer in the valley. I may just go buy a fiat 500 Abarth.
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