We rented an RV for an 11 day vacation in Utah. The RV was comfortable and up to the task. We especially appreciated Laura and Will. Laura was very responsive in answering our questions prior to booking and the price was good with no unexpected add-ons. Will did a great job in explaining the various functions of the RV as well as some quirks of this older RV (2008 model), including a gas gauge that wasn't accurate. That was annoying but not a huge issue. We incurred a damaged shade screen over the push out dining section. Not sure how, but know it was okay when we left and there when we returned. Will was great and the repair costs were very reasonable. My son left a battery charger in the RV that we didn't notice for another week and again Laura and Will located it and mailed it back to us. So all in all a good experience with the RV and the friendly helpful service.