The worst mistake i have ever made was going here for my hair. I went for a cut color, and highlights. First thing the girl told me is she does the color and highlight at the same time because faster. I was not comfortable with that but thought may be okay. Thi was not faster because by the time she finished the highlights the color had been on almost two hours. By the time waited for the highlights to finish was almost three hours. Then when went to wash all of this out of my hair the instructor finally showed up. They told me cold pick a color if wanted to change while washing my hair out. I just wanted what I went there for done and out of there. When I, finally, left there my hair felt like straw. The over processing killed my hair. I went to a hairdresser I had used before went there and she asked "what happened to you hair? Some is broken off as your scalp. Since then I have started getting bald places on my head Before went there my hairdressers would comment how much hair I had. May not be the entire school, but the student who did mine and the instructor who did not supervise, just showing up a couple of times in 3 hours, took my hair from healthy to straw and falling out.